Help Center
Knowledge Base
Step-by-step guides to help you get the most out of Mind a Porter
Connecting and managing your Google Calendar
How to connect, reconnect, and manage your Google Calendar sync for automatic Google Meet links and two-way appointment syncing.
Changing your login email address
What happens when you change the email address you use to log in to Mind a Porter, and what you need to do afterwards, especially for calendar sync.
Discovery calls: a guide for therapists
Everything therapists need to know about discovery calls: how to prepare, what to do during the call, how to handle international phone numbers, and the steps to take afterwards.
Why We Don't Collect Sensitive Health Data
Mind a Porter is a matching and logistics platform — we handle the booking, not your clinical information. Here's what that means for your privacy.
Charging clients for reports and letters
How therapists can charge a client's saved card for standalone non-session services like medico-legal reports, fit-to-work letters, and supporting evidence letters.
How to Purchase and Use a Gift Card
Everything you need to know about buying and redeeming a Mind a Porter therapy e-gift card, from selecting a value to applying it at checkout.