Editorial still-life: fountain pen and referral letter on a wooden desk

Mind a Porter · For Healthcare Professionals

Refer your patients to trusted care

A fast, secure referral pathway for GPs, physiotherapists, occupational health teams, and allied health professionals. 100+ accredited therapists across London and online — most patients seen within one week.

UK GDPR compliant 48hr matching 100+ therapists

100+

Accredited therapists

15+

London clinic locations

48 hrs

Average matching time

UK-wide

Online sessions

Why Refer to Mind a Porter

A referral pathway built for healthcare professionals

We make it simple to refer your patients to high-quality mental health care — with fast access, clinical governance, and a network you can trust.

Fast access to care

Most patients are matched within 48 hours and seen the same week. Urgent referrals are prioritised and triaged by our clinical team.

Clinical governance

Every therapist is verified and registered with professional bodies including HCPC, BACP, UKCP, BPS, and GMC. We handle credential checks so you don't have to.

Full spectrum of care

From individual therapy to psychiatry, couples work, and neurodevelopmental assessments — one referral covers every mental health need.

In-person and online

15+ London clinic locations for face-to-face sessions, plus secure online video therapy available UK-wide for patients anywhere in the country.

Matching expertise

Our matching questionnaire, designed by Dr Martina Paglia, pairs each patient with the therapist best suited to their needs, language, and preferences.

Secure and compliant

Our referral form collects routing information only. Clinical details are shared directly with the assigned therapist, never stored or transited on our platform.

Services Available

What you can refer for

One referral gives your patient access to our full range of mental health services — delivered by a carefully vetted multidisciplinary team.

Individual Therapy

Evidence-based therapy for anxiety, depression, trauma, stress, bereavement, and more — with 100+ qualified therapists across London and online.

Couples & Family Therapy

Specialist relationship and family therapy with experienced systemic and Gottman-trained practitioners, available in-person and online.

Psychiatry Consultations

Private psychiatric assessment and medication management with GMC-registered psychiatrists, including child and adolescent psychiatry.

Neurodevelopmental Assessments

Comprehensive ADHD, autism, dyslexia, and neuropsychological assessments delivered by multidisciplinary teams.

How It Works

The referral process in four steps

1

Submit the referral

Complete the secure form below with your and your patient's contact details and the service required.

2

We review within 24 hours

Our team reviews the referral and contacts your patient within one business day to arrange an appointment.

3

We match the right therapist

Your patient is matched with the most suitable therapist based on their needs, preferences, and language.

4

Care begins

Your patient attends their first session — online or in-person — and you receive confirmation that care has started.

Refer a Patient

Professional referral form

Complete the form and our team will contact your patient within one business day. Fields marked with * are required.

24-hour review

Every referral reviewed within one business day

Secure & compliant

Contact details only — no clinical data stored

Speak to us

020 7183 6757 — we're happy to help

Your details (referrer)

Patient details

Referral information

Please keep this brief and non-clinical. Detailed clinical information (risk, medical history, medication) should be shared directly with the assigned therapist.

This form collects contact and routing information only. Clinical details are not transmitted or stored on this platform. Your patient's data is handled in line with UK GDPR.

Data security and patient confidentiality

Our referral form collects contact and routing information only. We do not transmit or store clinical details — risk information, medical history, and current medication should be shared directly with the assigned therapist. All data is handled in compliance with UK GDPR and data protection regulations.

Frequently Asked Questions

Professional referral questions

Who can refer a patient to Mind a Porter?

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Any qualified professional can refer — GPs, physiotherapists, occupational health teams, psychiatrists, psychologists, counsellors, social workers, and school nurses. We also accept self-referrals from patients who prefer to book directly.

How quickly will my patient be seen?

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Most referred patients are matched with a suitable therapist within 48 hours and offered an appointment the same week. Urgent referrals are prioritised. Our team will contact both you and your patient within one business day of receiving the referral.

What services can I refer for?

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You can refer for individual therapy, couples and family therapy, psychiatry consultations, and a full range of neurodevelopmental assessments including ADHD, autism, dyslexia, and neuropsychological evaluations. All services are available online UK-wide and in-person across London.

Do you accept insurance-funded referrals?

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Yes. Many of our therapists are registered with major private health insurers including Bupa, AXA, Cigna, WPA, Vitality, and Allianz. Please indicate the funding source on the referral form and our team will verify cover before the first appointment.

How do you handle clinical information and patient confidentiality?

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Our referral form collects contact and routing information only — it does not transmit or store clinical details such as risk information, medical history, or current medication. Once your patient is matched, clinical information should be shared directly with the assigned therapist. All data is handled in compliance with UK GDPR.

Can I refer a patient who lives outside London?

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Yes. While our in-person clinics are in London, all our therapists offer online video sessions UK-wide. Patients anywhere in the UK can access therapy, psychiatry, and assessments through Mind a Porter.

What happens after I submit the referral?

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Our admin team reviews every referral within one business day. We will contact your patient to arrange a suitable appointment, match them with the most appropriate therapist based on their needs, and keep you informed of the outcome. You can contact us at any time for an update.

Is there a cost to refer?

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No. There is no charge for submitting a referral. Your patient pays for their own sessions directly, or through their private health insurer. We will confirm all fees with your patient before their first appointment.

Prefer to speak to us first?

Our team is happy to discuss a potential referral, answer questions about our services, or help you find the right therapist for your patient.