Update Your Profile and Contact Information

Your profile information helps us contact you and keep your account secure.

Update Your Personal Information

1. Log in to your account
2. Go to Settings > My Profile
3. Edit the following fields:
   • First Name
   • Last Name
   • Email Address (used for login and communications)
   • Phone Number (for appointment reminders and contact)
   • Date of Birth
   • Address (for in-person therapy sessions)
4. Click Save Changes

Information You Cannot Change

The following cannot be edited:

• Account creation date
• Appointment history
• Payment history

If you need to update any of these, contact support.

Email Address Changes

Important: Your email is your login credential.

1. Go to Settings > My Profile
2. Click Edit Email
3. Enter your new email address
4. Check your new email for a verification link
5. Click the link to confirm
6. Your login email is now updated

Phone Number Updates

Your phone is used for:

• Appointment reminders
• SMS two-factor authentication (if enabled)
• Support communications

1. Go to Settings > My Profile
2. Update your phone number
3. Click Save

Tip: Keep your phone number current to receive appointment reminders.