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Manage Your Payment Methods

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Add, update, or delete credit cards used for booking therapy sessions.

Manage Your Payment Methods

Add and manage the payment methods you use to book appointments.

Add a Payment Method

  1. Log in to your account
  2. Go to Settings > Payment Methods
  3. Click Add Card
  4. Enter your card details:
    • Card number
    • Expiry date
    • CVV (3-digit security code)
    • Cardholder name
  5. (Optional) Check Set as default to use this card for all future bookings
  6. Click Save

Security: Your card information is processed securely through Stripe. Mind a Porter never stores your full card number.

Set Default Payment Method

Your default card is used automatically when you book appointments.

  1. Go to Settings > Payment Methods
  2. Click Make Default on the card you want to use
  3. A checkmark shows your default card

Update Card Details

If your card's expiry date is coming up:

  1. Go to Settings > Payment Methods
  2. Click Edit on the card
  3. Update the expiry date or other details
  4. Click Save

Delete a Payment Method

  1. Go to Settings > Payment Methods
  2. Click Delete on the card
  3. Confirm deletion

Note: You must have at least one active payment method on file to book appointments.

Troubleshooting

Card declined?

  • Check that the card details are correct
  • Ensure your card hasn't expired
  • Contact your bank to confirm the transaction was approved

Need a receipt?

  • Go to Payments & Financials to download invoices

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