Add, update, or delete credit cards used for booking therapy sessions.
Manage Your Payment Methods
Add and manage the payment methods you use to book appointments.
Add a Payment Method
- Log in to your account
- Go to Settings > Payment Methods
- Click Add Card
- Enter your card details:
- Card number
- Expiry date
- CVV (3-digit security code)
- Cardholder name
- (Optional) Check Set as default to use this card for all future bookings
- Click Save
Security: Your card information is processed securely through Stripe. Mind a Porter never stores your full card number.
Set Default Payment Method
Your default card is used automatically when you book appointments.
- Go to Settings > Payment Methods
- Click Make Default on the card you want to use
- A checkmark shows your default card
Update Card Details
If your card's expiry date is coming up:
- Go to Settings > Payment Methods
- Click Edit on the card
- Update the expiry date or other details
- Click Save
Delete a Payment Method
- Go to Settings > Payment Methods
- Click Delete on the card
- Confirm deletion
Note: You must have at least one active payment method on file to book appointments.
Troubleshooting
Card declined?
- Check that the card details are correct
- Ensure your card hasn't expired
- Contact your bank to confirm the transaction was approved
Need a receipt?
- Go to Payments & Financials to download invoices
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