Two-Factor Authentication: Secure Your Account

Two-factor authentication (2FA) adds an extra security layer to your account. Even if someone knows your password, they can't access your account without your authentication device.

Enable Two-Factor Authentication

1. Log in to your account
2. Go to Settings > Security
3. Click Enable Two-Factor Authentication
4. Choose your method:
   • Authenticator App (recommended)
   • SMS text message

Using an Authenticator App

Best for: Maximum security

1. Download an authenticator app on your phone:
   • Google Authenticator
   • Microsoft Authenticator
   • Authy
2. In Mind a Porter, click Scan QR Code
3. Scan the QR code with your app
4. The app will show a 6-digit code
5. Enter the code in Mind a Porter
6. Save your backup codes in a safe place (your desk, password manager, etc.)
7. Click Confirm

Using SMS Text

Best for: Simplicity

1. Select SMS Text Message
2. Verify your phone number
3. You'll receive a 6-digit code via text
4. Enter the code in Mind a Porter
5. Click Confirm

Login with 2FA Enabled

1. Enter your email and password
2. You'll be asked for your 6-digit code
3. From your authenticator app, copy the current code
4. Or wait for an SMS code if you chose SMS
5. Enter the code
6. Click Verify

Lost Your 2FA Device or Phone?

If you have backup codes:

1. Use one of your backup codes instead of the 6-digit code
2. Each code works once

If you don't have backup codes:

1. Contact support at hello@mindaporter.com
2. We'll verify your identity
3. We'll disable 2FA temporarily
4. Set up 2FA again on your new device

Tips

• Save your backup codes in a safe place (not on your phone)
• Don't screenshot your QR code - keep it private
• Disable 2FA only if necessary - it's your main security layer
• Update your phone number if you switch providers