Complete guide to using your private health insurance for therapy at Mind à Porter
Guide
Step-by-Step
Check Your Policy
Review your insurance policy to confirm mental health coverage. Note any pre-authorization requirements, session limits, and excess fees.
Filter for Insurance-Eligible Therapists
When browsing therapists, use the insurance filter to see only Clinical Psychologists, Counselling Psychologists, and Psychiatrists who can bill your insurance.
Enter Insurance Details at Booking
Select 'Insurance' as your payment method and enter your policy number, provider, and authorization code (if required).
Submit for Verification
Our admin team will verify your coverage within 24-48 hours. You'll receive confirmation once approved.
Attend Your Session
Once verified, attend your session. We'll bill your insurance directly. You may need to pay any excess or co-payment.
Using Insurance for Therapy Sessions
We accept major UK private health insurance providers. Only HCPC-registered psychologists (Clinical, Counselling, and Educational) and GMC-registered psychiatrists are eligible for insurance reimbursement.
Please book at least 5 working days before the appointment date (Monday to Friday, excluding UK bank holidays). We need that window to verify your cover with your insurer before the session, so an appointment booked with fewer than 5 working days between the booking date and the appointment date cannot be covered by insurance. The same notice period applies if you switch an appointment you have already paid for to insurance. If your session is sooner than that, you can pay privately for it and use your insurance from the following session onwards.
➡️ See Insurance and How Mind a Porter Works with Your Provider for the complete guide to using your insurance, including eligible providers, claim process, and timelines.
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Related Guides
Insurance and How Mind a Porter Works with Your Provider
Learn how to use insurance to cover therapy costs and understand our insurance claim process.
How do I switch a self-pay appointment to insurance?
Already booked and paid for a session privately? You can switch it to your private health insurance from your account, as long as the session is at least 5 working days away. Here is how it works.